The AA have reported on a test done in Europe on the safety of 4×4 car hire test within 60 outlets in Europe. The results were pretty awful with what is claimed is a 70% chance of be offered a vehicle that so not safe to drive in the condition the vehicles was designed for. It is claimed that only 8 of the 60 outlets could be described as offering a good for customer service covering countries such as Malta, Turkey and Spain.
The report goes on to describe the different faults found on the vehicles that you would normally be hired for adventurous excursions. If the condition of the vehicles was not bad enough, insurance polices to cover the hire vehicle were just as bad with unexpected costs adding to the confusion.
Excess and credit card charges also added to rental costs adds to the misery that many face on holiday, based on the AA Euotest results had not improved much since the previous 2005 test.
Purchasing you hire agreement here in the UK on the internet can help with at least the agreements being presented in English of which many documents abroad were presented in their native language. You can read the AA’s finding direct at their website by following this AA Eurotest Car Hire survey link.